Process

THE MASTER'S CRAFT EXPERIENCE
Most remodeling projects introduce at least a small element of chaos into our lives and schedules. Understanding that, Master's Craft strives to make the remodeling experience as enjoyable and organized as we can thereby minimizing the disruption and stress in our client's lives.

Our process is a series of small steps leading to the final goal - a finished project - and you control every step. The first steps are small allowing us time to get to know and trust one another. The following outline is a guide for our customers so you may better understand the process we have developed with our clients.

CONTACT US - The first step is for you to call our Hatfield, PA, office at 215-723-6162 to invite us to meet with you. Or feel free to use the form on the Contact Us page of our site to send us your information via e-mail and we will be in touch with you on the next business day.

INITIAL INTERVIEW - We will arrange a mutually convenient time to meet in your home to discuss your project and our services. This meeting may last from a half hour to 1-2 hours depending on the scope and complexity of the project.

PRELIMINARY DESIGN AND BUDGET -If you are comfortable with us, you provide us with a small retainer fee that will allow us to invest the time involved in producing a Preliminary Design and Budget Projection for your review.

PRELIMINARY DESIGN REVIEW AND BUDGET CONFERENCE - We meet for the second time to review the Preliminary Design. We will also discuss the Budget Projection and any other relevant details about the project. By the end of this second interview, we should both have a sense about whether or not we will be able to work together. If not, we will part ways and wish each other well. If yes, we will move on to the next step.

FORMAL DESIGN AND DEVELOPMENT PHASE - In this step, you agree to hire Master's Craft to Design your project and to assist you in Developing the Specifications necessary to produce firm pricing and ultimately a formal Construction Contract. We will work closely with you to design the new space you are dreaming about, assist you in making all final selections of fixtures, materials and finishes and ultimately draft a Contract Proposal.

CONTRACT - We present a you with a formal Contract Proposal and if all is well, you sign it and we move into the Construction Phase.

CONSTRUCTION PHASE - The construction phase starts with the Pre-Construction Conference, proceeds into the actual construction and finishes on time and on budget with a beautiful new space.

COMPLETION CONFERENCE - We will meet once more after everything has been completed to walk thought the finished space, address any final concerns, and ask for your feedback from your experience working with us so that we can better serve our future clients.

"Reduce your plan to writing. The moment you complete this, you will have definitely given concrete form to the intangible desire."  - Napoleon Hill